Exchanges and Returns
Returns & Exchanges – Life is Good Westport (Jake by the Lake)
When you’re happy, we’re happy. Life is Good Westport stands behind the quality of the products sold directly by our independent shop, and we truly hope you enjoy your purchase.
What We Accept for Return
We gladly accept returns only for items purchased directly from Life is Good Westport (lifeisgoodwestport.com or in-store) under the following conditions:
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Returns must be made within 30 days of purchase
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Merchandise must be unused, unworn, and in original condition
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A valid receipt or proof of purchase is required
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Sale items are final sale and not eligible for return or refund
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Refunds apply to merchandise value only
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Exchange shipping costs are the responsibility of the customer
How to Return an Eligible Item
Please mail your return to:
Life is Good Westport
14 Bedford St., Box 424
Westport, ON K0G1X0
We aim to process all approved returns or exchanges within 7 business days of receipt.
Important Return Limitation (Please Read)
Life is Good Westport is an independently owned retailer.
We cannot accept returns or exchanges for items purchased from:
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Any other Life is Good store or third-party retailer
👉 If your item was purchased directly from www.lifeisgood.com, please contact them directly for returns and exchanges. We are unable to process these returns in-store or by mail.